As the year comes to a close, it’s the perfect time to reflect on what drives our business and what lies ahead. At Global Metal Finishing, we’ve updated our mission, vision, and values to sharpen our focus as we head into 2025. These aren’t just words on our website—they’re the core of everything we do, from how we engage with customers to how we go about our metal finishing services to how we lead our teams.

With a tight-knit team of around 40, we may not be large, but we are mighty! Continue reading to learn more about our revamped mission, vision, and values—plus the goals we’ll tackle in 2025.

Our Mission and Vision

Our mission: To bring innovation to the metal finishing industry by adopting new technologies, honoring our commitments to customers, and excelling in providing quality services for every product we touch.

This mission keeps us focused on what truly matters—serving our customers with integrity and driving positive change in our industry. 

Our vision: We are driven to improve the manufacturing supply chain by understanding and embracing our customers’ vision. Motivated by our core values, we continually exceed our customers’ expectations.

Our vision reflects a profound truth: the work we do isn’t just about achieving our goals but about empowering our customers to achieve theirs.

Living Our Values

At Global Metal Finishing, our values define who we are and how we operate. We are…

• Reliable: We’re dedicated to supporting our customers and working collaboratively to perfect every service we offer. 
• Accountable: We take ownership of our actions and decisions, operating with integrity and attention to detail. 
• Knowledgeable: With a highly skilled team, we bring problem-solving expertise and efficiency to meet and exceed customer needs.

We live these values daily, whether meeting a potential customer for the first time at a trade show or continuing a partnership with a long-time client. These principles guide every interaction, every process, and every solution we deliver. 

The Human Side of Our Business

At GMF, success is about much more than generating profits. While financial performance is essential for our company, our focus goes far beyond the bottom line.

More than anything, we value the human side of business—both in how we treat our customers and how we operate as a team. One way we nurture our internal culture is through the Hartman Value Profile, a values, behavior, and decision making assessment our team members take intermittently. This tool helps us learn more about ourselves and each other to understand our teams’ strengths and goals better than ever.

By prioritizing respect, kindness, and collaboration, GMF has built an environment where everyone is supported in both their personal and career growth.

Our Goals for 2025

As our team looks to the future, we’re excited about the new services we’re adding to our scope and the opportunities they’ll offer. The GMF team is already rolling up their sleeves and ready to work on delivering the best experience possible for our customers. Here are our 2025 goals:

• Become the preferred vendor for every service we provide. Our action plan for accomplishing this involves deepening our comprehension of our customers’ needs and creating innovative solutions to respond to them. 
• Excel in new areas. By this time next year, we will be experts in the new capabilities we’re rolling out as we continue to grow with purpose. 
• Develop even stronger connections with our customer base. We will listen, learn, and collaborate even more closely to build trust and solve their toughest challenges. 
• Prioritize our people’s safety and happiness. This is an ongoing goal—something we’ve worked hard at in the past and will continue to push 10 years from now. It’s imperative that every member of our team feels secure, valued, and motivated to bring their best self every day. We remain dedicated to excellence, but that won’t stop us from enjoying every step of the journey!

As we approach the new year, the Global Metal Finishing team couldn’t be more eager to see how our new and improved mission, vision, values, and goals will continue to inspire our team, delight our customers, and support the success of American manufacturing. Together, we’re ready to tackle 2025, making it a year of innovation, growth, exceptional service, and joy!

Ready to kick off 2025 with a metal finishing partner with as much heart as it has skill? Contact us to get started!